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customer Care
Tracking the status of your order Our staff can help you with any problems you might have about how to correctly complete an order or with any information you might want about our products or our terms and conditions.
For information about your orders
If you need any information about tracking your order or if you have any problems with faulty goods.
If you would like to have more details about our products or new products that will be coming soon, contact us at.
Please remember to include all your details and if possible a day-time telephone number so that whenever necessary you can be contacted by our staff in order to resolve any eventual problems together.
Telephone orders
On BuyCartoon.it.it you can order even by making a simple phone call.
One of our customer care operators will take your order and required personal information necessary to complete the order. To expedite the the procedure, we recommend you keep in mind the following information:
Important! Phone orders can be placed only for orders with 'cash on delivery' as the method of payment.
Upon completion of the procedure, if you so desire, you may receive an email notification that confirms your order directly to the email address given to the operator with a summary of the order and personal information.
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